The IT Department continues to play an essential role in the success of NRI and our partners.

Flexibility and an understanding that we need to solve your problems is the foundation of our IT philosophy. Simply tell us what you need or what you are able to give us and we will write an interface to meet your needs, and be prepared to exchange that data in any way you choose.

Though some of our partners use the same EAP to manage their organization, we have found that each have specific and individual needs. We therefore expect to write custom import, export and interface programs for every account. We will not try to make you bend to meet our needs, but will use our experience to ensure we both get all of the data required to enable us to manage the movement of your goods accurately and efficiently.

NRI’s IT Department has developed, and continues to modify our programs to enhance operational efficiency and access to information – thus enabling NRI and you to respond quickly and effectively to your needs. Automated electronic data exchange ensures speed and accuracy. The development of our scanning processes and Integrated Shipping System (with carrier rate shopping) further ensures that the right product goes to the right place, the right way at the right price.

Our secure website enables you to get information on order status, inventory, or shipping information at any time. If you need information that may not be readily available from your system or ours, the NRI IT department can provide you with custom reports and enquiry programs based on virtually any of the information we track within our vast database.

The IT department is an integral part of the operation of NRI and we are committed to using all of the resources needed to ensure continued success of our partners.

NRI runs on a Sun Solaris network overlaid with a Windows network. All facilities are connected using a VPN and operate in real time. Our software was developed in house using Progress and our secure web interface give you access to live data in real time.